Forum Discussion
@EA_Shepard
Judging from @Quality_Waffles N7HQ, it looks like they have played 6 games. There are some credits and unlocked inventory. But:
1) all challenges are at zero (which would be the case since Retaliation DLC isn't enabled).
2) No gifted Reckoning gold character (since Reckoning DLC not enabled).
- EA_Shepard3 years ago
Community Manager
@DoctorDAM From experience, this happens when they are in the wrong account, they unlinked whatever platform they were on or they merged accounts. That data is all server-side and linked to your BioWare ID so it cannot just get deleted. On the chance there was an account merger or an unlink, that data would be gone. There is, sadly no undo on that one.
- DoctorDAM3 years agoNew Ace
Hi @EA_Shepard
Are we perhaps off-topic? From my reading of the OP, the issue is just that he recently got ME3 and cannot get the DLC (as many others have reported).
Not that he had ME3 previously and lost his progress data (characters, etc.).
Or perhaps I'm just confused.
- EA_Shepard3 years ago
Community Manager
@DoctorDAM I was reading the MP part and honestly read the whole DLC thing wrong. I was thinking about the issues with data being missing, Still should not happen in MP it just wouldn't allow you to use it.