Community Manager@RegulusN7 Changes were made to a bunch of old games. Unless you contacted support and had the game removed, all game icons now just show the game and not whatever edition you had. It is only the icon that changed.
I just logged in and was able to go to MP. The servers are up!
When you first launch the game, the launcher will check your game, and then check your DLC. So you see two checks of content.
When you launch your game, when do you get the error: "The Mass Effect server is currently unavailable"?
hi, yes i know that the servers are working, i have friends who can connect without problem but i dont know why i can't. the error message appears just before i get to the main menu. then makes a second loading and i get another error saying that all my dlc content couldn't be loaded.
i have mass effect andromeda too and i can play multiplayer there with the same account without any problem.
Community Manager@RegulusN7 Can I have a screenshot of what they error shows after that second check? This game can give a few different errors on it so I want to see what you see.
Sure, you will see it in spanish. In english would be something like "Is not possible to authorize content downloads. Login to the Alliance network with the account used to buy content download".
Community Manager@RegulusN7 I am checking the account. Do you have the game and the EA app both on the same drive?
Has any one else or have you logged into any other accounts in the EA app?
No they are not on the same drive, but all my games are on another drive.
About other account, not that i remember.
Community Manager@RegulusN7 I would install everything to the same drive. This can cause a lot of issues with these older titles.
One of the main issues here is the error you get. It says you need to log in with the account that owns the content which typically means you either don't own it, or the EA app is trying to access content it doesn't recognize because it isn't in the default location.
Community ManagerHey. @RegulusN7
I wanted to follow up on this thread to see if you continue having issues with the game!
Cheers!
Community ManagerAs there has not been an update, l will lock this down and consider this resolved.
If you run into any further issues, please create a new thread or add your information to an existing thread so we can begin tracking accordingly!
Cheers!
