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RegulusN7's avatar
2 years ago

Mass Effect 3 N7 Digital Deluxe Edition Not Connecting to Server

Mass Effect 3 N7 Digital Deluxe Edition disappeared from my library, where is my game??? Now there is only the standard edition.
Now when I run the game it gives me a server error and I can't get all my content or play multiplayer. 

15 Replies

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @RegulusN7 I am checking the account. Do you have the game and the EA app both on the same drive? 

    Has any one else or have you logged into any other accounts in the EA app?

  • RegulusN7's avatar
    RegulusN7
    2 years ago

    No they are not on the same drive, but all my games are on another drive. 

    About other account, not that i remember.

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @RegulusN7 I would install everything to the same drive. This can cause a lot of issues with these older titles. 

    One of the main issues here is the error you get. It says you need to log in with the account that owns the content which typically means you either don't own it, or the EA app is trying to access content it doesn't recognize because it isn't in the default location.

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey. @RegulusN7 

    I wanted to follow up on this thread to see if you continue having issues with the game!


    Cheers!

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    2 years ago

    As there has not been an update, l will lock this down and consider this resolved.

    If you run into any further issues, please create a new thread or add your information to an existing thread so we can begin tracking accordingly!

    Cheers!

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