Please, somebody help with this problem, as I have EXACTLY the same problem with Mass Effect 3.
The only one who can help you with that is EA:
Community AdminHi wastespace,
It looks like the best way forward is to contact an advisor as holger states. However, I have a few questions about the nature of the issue that may help.
If you click the the ME3 pane on your My Games page, and then the information "i", can you see the product code there? if you scroll down on this page are there the various DLC options? If so, can you pick any of the free ones? I take it that you're launching the game through Origin and not anywhere else on the desktop?
Thanks.
Well, I´m not wastespace, but as I´m having identical problems, I guess it doesn´t matter if I also answer.
Yes, I can see the product code.
Yes, I can download the free DLC (yet the game doesn´t let me use them when installed).
And yes, I only launch the game via Origin.
Please, even the slightest clue could help me, as I´ve been desperated trying to fix it since some months ago.
All I want is to be able to play the multiplayer, that´s why I bought the game.
