ME3 Multiplayer progress lost/merged with secondary account?

Quemoxu​ Hey,

So, for this one, it will be a bit rough. Due to the system, the N7 page so old now, it sounds like the data is mixing together like when you don't clear the cache from a browser and it shows old info and not new info.

There are a couple of ways to get it to sync but ultimately, there may not be a way to "fix" the issue as a whole. When you log into the N7 HQ page with the original account, go through the password reset and tech steps it has. 

Then repeat with the second account and make sure that none of these accounts are tied together in the EA Profile Page

The harder part for us is that we cannot go in and separate it, or change it in any way so it is really about getting it to sync properly. It could also be a matter of the console, or PC needing to be cleaned out as well. For example, clearing cache on the Xbox if you are on the 360, or if you are on the newer ones, the ALT Mac address. Then unplug it for like 2 minutes and test it out again.

Being that the page is so old at this point, issues like this are not going to be that easy if its crossing data.

I just had the same thing happen.  I have multiple accounts.  Played on PC with older Account 1 (full manifest).  Then switched to newer Account 2 on same PC.  It loaded with the full manifest of Account 1.  When loading it gave me the Cloud sync mismatch notice.  I believe I selected Cloud.  So yeah, apparently it overwrote the save file with the (cached?) cloud save.

Solution: I used "Clear Cache" option from EA App's Menu (3-bar)>Help>App Recovery and it fixed it.

And in the future, I'm going to make sure I have a relatively recent save file (Documents/Bioware) backed up just in case though not sure that will help.

DoctorDAM​ Appreciate the reply there. It has happened to quite a few of us with save files and the cloud. Glad it worked out for you though with the steps you listed out.

Cheers.