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mikewoo6425235's avatar
mikewoo6425235
Rising Adventurer
2 years ago
Solved

Mass Effect 3 will not stop crashing when using turrets

So I'm on Rannoch , the mission to save Admiral Koris, and I've run into a situation I just cannot avoid. After taking down the anti-aircraft gun, You  fly in with your shuttle and use a turret to sa...
  • holger1405's avatar
    holger1405
    2 years ago

    @mikewoo6425235 

    • Follow this manual to the letter to cleanly uninstall all NVIDIA components.
    • Install the graphics driver and GFE. > Go online.
    • Test.
Fred_vdp's avatar
Fred_vdp
Hero+
2 years ago

Have you followed the advice posted in the thread you linked to? While the game client is different, you can also repair the game in the new EA app.

Posting a DxDiag file, as suggested by Holger in that thread, can give us a clue about what's causing the crashes. https://help.ea.com/en/article/how-to-gather-dxdiag-information/

mikewoo6425235's avatar
mikewoo6425235
Rising Adventurer
2 years ago

@Fred_vdp 

Tried repairing, but that didn't work, so then I tried uninstall/reinstall of Mass Effect 3. Sadly, that didn't work either. ☹️

Here is a dxdiag from today.

  • holger1405's avatar
    holger1405
    Hero+
    2 years ago

    @mikewoo6425235 

    • Follow this manual to the letter to cleanly uninstall all NVIDIA components.
    • Install the graphics driver and GFE. > Go online.
    • Test.
    • mikewoo6425235's avatar
      mikewoo6425235
      Rising Adventurer
      2 years ago

      @holger1405 

      Restarted in Safe Mode

      Ran DDU while in Safe Mode

      Restarted in Normal mode

      Reinstalled Geforce driver

      Gee, it seems I'm doing more troubleshooting than actually playing lately, but at least I can get through the sentry turret now.

      Thank you so much for your help!

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