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I am sorry, your last post slipped my notifications somehow.
Please create a DxDiag respectively a new DxDiag in text file format and post it with your next reply. You can do that with the "Choose file" button at the bottom right corner of the reply window.
No problem thanks for responding!
Attached my DxDiag.
- holger14054 years agoHero+
I asume you tried the solution again?
If yes:
- Hit Windows key and X.
- Choose either “PowerShell (Administrator)” or “Command prompt (Administrator),” whichever option is offered.
- Inside the PowerShell or CMD, enter “DISM.exe /Online /Cleanup-image /Checkhealth” without quotes. > ENTER.
- If errors are found, notify us. If no errors were found reaped steps 1 & 2.
- Inside the PowerShell or CMD, enter “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes. > ENTER.
- The system will start validating soon. If it throws an error, please list it here.
- After it reaches 100%, hit Windows key and X again.
- Again, choose “PowerShell (Administrator)” or “Command Prompt (Administrator)”
- Inside the PowerShell or CMD, enter “sfc /scannow” without quotes. >ENTER.
- Post the message you receive at the end of the processes here.
- 4 years ago
Yes I did but nothing changed.
So I ran Checkhealth and Restorehealth but no errors appeared.
Attached the message I got from running sfc/ scannow.
- holger14054 years agoHero+
Please load the CBS log from under "C:\Windows\logs\cbs\cbs.log" up.
- 4 years ago
Attached.
- holger14054 years agoHero+
OK, there where some rights problems within Windows.
- Go here and download "Revo Uninstaller". (The freeware version, Portable version works too.)
- Run "Revo Uninstaller" > Uninstall Acer User Experience.
- At the end of the main uninstall, Revo will ask you which cleaning method you want to use. > Select "Moderate" > Browse.
- If "Remaining registration content found" is displayed > Select All > Delete > Next
- When "Remaining Data and Folders" is displayed > Select All (Make sure the "Origin Games" folder is not in the list) > Delete.
- Restart the PC
Then:
- look at this guide. to preform a clean uninstall of Origin.
- Scroll down to "How to uninstall the Origin client the hard way"
- Follow the instructions to the letter.
- reboot.
- Download this version of the "OriginSetup.exe"
- Run the installer as Administrator (Right click the "OriginSetup.exe" > Run as an Administrator)
- Repair the game.
- Test.
- 4 years ago
Sorry for the delay. I live in Lebanon and we've been getting a ton of power outages lately so only now did I get the chance to try this.
I downloaded Revo and opened it up but I can't see Acer User Experience even when I type it into the search bar.
I've attached 3 screenshots that have apps I suspect could be related but you know better.
Capture 1 and 2 are in the same tab "Uninstaller" while Capture 3 is in "Windows Apps".
I hope this helps.
- holger14054 years agoHero+
chillrogue wrote:
Sorry for the delay. I live in Lebanon and we've been getting a ton of power outages lately so only now did I get the chance to try this.
NP, we are not running away. 😉
You should uninstall "Acer Care Center" and "Arcer Configuration manager"
The "Acer Care Center servce" should be gone after that as well, but check after you restarted the Machine after the uninstallation.
I also would uninstall "acer driver setup utility" and "acer cplection s."
Then go on with the rest in the former post. - 4 years ago
I really appreciate your help!
Unfortunately I did them all and then followed the instructions about reinstalling Origin to the letter but the problem persists.
I repaired it on Origin and it automatically validated on Steam (fixing 1 file apparently).
I tried running it from Origin, from Steam and directly from the Binaries folder and got nothing.
(Origin, Steam and the ME3 app all running as admin)
As usual, Origin only refreshed and it was as if nothing happened.
Such a weird problem. I'd understand anytime you want to call it quits.
- holger14054 years agoHero+
I am not here to call it quits. 😉
Try this:
- Make sure Origin and Steam are closed.
- Press the Windows key and "R" at the same time.
- Type or copy and paste "%ProgramData%\Electronic Arts\EA Services" (without the quotes) into the new Window > ENTER
- Delete the "License" folder.
- Test.
- 4 years ago
It took me some time but I updated all my drivers again to be safe.
I tried your suggestion a couple of times but nothing changed ☹️
Thanks again for your support!
- holger14054 years agoHero+
Please preform a clean boot and test the Game in clean boot mode.
Make sure your virus scanner and other security software and alos Afterburner and similar software is disabled.
Make also sure that your GPU & CPU are not overclocked.
Also, the "Save" folder is still empty?
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