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dslmagic's avatar
dslmagic
2 years ago
Solved

Mass effect andromeda doesn't work on the EA App

I recently built my 3rd gaming computer using all top line components. It could be said that my system is "overkill". Anyway, when I try to run Mass Effect Andromeda the game doesn't even start. It j...
  • db3632a051fd016's avatar
    db3632a051fd016
    2 years ago

    Just wanted to add that it still doesn't launch by default.

    Note: Probably step "2.b" is the only one you will need but I listed everything I did in order just in case.

    Essentially just make the "MassEffectAndromeda" file in your installed location require admin permissions. Then the EA app just gives the statement that the game needs admin permissions and actually launches the game.

    Steps by my chronological order:
    1. From EA app - manage game -> repair

    Seemed to install some extra content.

    2. From EA app -> manage -> view properties -> browse

      2.a. Went 1 folder up, right click "Mass Effect Andromeda" folder -> properties -> Uncheck "Read-only" -> Apply

      2.b. Inside "Mass Effect Andromeda" folder right click "MassEffectAndromeda" file -> properties -> compatibility -> check "Run this program as an administrator" -> Apply

      2.c. Double click the "MassEffectAndromeda" from the folder instead of the desktop.

holger1405's avatar
holger1405
Hero+
2 years ago

@dslmagic 

Please create a DxDiag in text file format and post it with your next reply. You can do that with the "Choose file" button at the bottom right corner of the reply window. 

AlliAlcantara's avatar
AlliAlcantara
2 years ago

Same problem here. Maybe you can help me.

  • holger1405's avatar
    holger1405
    Hero+
    2 years ago

    @AlliAlcantara 

    Do you get an error message?

    Do you use any Mods?

    Do you have the game on EA app?

    Did the game worked before?

    • AlliAlcantara's avatar
      AlliAlcantara
      2 years ago

      @holger1405 

      Do you get an error message?  - no

      Do you use any Mods?  - no

      Do you have the game on EA app?   - gamepass actually but yeah on eaapp

      Did the game worked before?   - no but I can play mass effect legendery edition and fifa 23

      • holger1405's avatar
        holger1405
        Hero+
        2 years ago

        @AlliAlcantara 

        Sorry for the late reply, the thread escaped my notifications.

        Please preform a clean boot and test the Game in clean boot mode.

        Make sure your virus scanner and other security software and alos Afterburner and similar software is disabled.

        Make also sure that your GPU & CPU are not overclocked.

        If that don't works:

        Create a new Windows user account  (Administrator) don't use local special characters, use only  Characters from the ASCII table

        • Reboot > Log in to the new user account.
        • Test.
    • dslmagic's avatar
      dslmagic
      2 years ago
      No error.messages
      No mods
      Try to run from EA app and Steam app, doesn't load or launch
      Game ran perfectly with mods on the Origjn app

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