Mass Effect Andromeda Missing Online Access Error

Hi @Panda0709 Can you try going through the following steps and let us know if you notice anything change:

• Persistent Storage 
  • Go to settings > Select Device & Connections > Then Blue-Ray 
  • Select Persistent Storage > Clear Persistent Storage 
• Alternate Mac: 
  • Go to settings > Select General  > Then Network settings 
  • Go to advanced settings > Alternate Mac address > Select clear 
  • Select restart 
   
• Check for additional content 
  • Press the Xbox "X" button on your controller > Select My Games and Apps 
  • Under Games, scroll to your game and press Start 
  • Select Manage Game and add ons > Select the Game (will shows version) on the right (top choice of the three) 
  • Then Manage Installation on Xbox one > Should show additional downloads and files if needed 
   
• Delete local save  
  • Press the Xbox button on your controller to open the guide, and then select My games & apps. 
  • Highlight the game, press the Menu button on your controller, and then select Manage game & add-ons. 
  • In the menu on the left side of the screen, scroll down to Saved Data, then highlight the saved data for your gamertag on the right and press the A button on your controller. 
  • You'll be prompted to confirm deletion of this game save data: 
    • Delete from console removes the local copy of this save. You can get it from the cloud the next time you play. 
    • Delete everywhere removes your saved data from this console, the cloud, and all other consoles you play on. 
    • Cancel leaves your data intact.