Forum Discussion

OMGdoughnut's avatar
2 years ago
Solved

Mass Effect Andromeda Unable to Access Online Error

Hi,

When I boot up the game it says that it cannot access online.

How do I fix this?

8 Replies

  • @OMGdoughnut I don't have an answer for you, but to get ahead of the questions you'll get to help solve by others, I suggest you supply:
    1) Which game (ME:A or ME3, or ...)?
    2) What platform (PC, etc.)
    3) Supply a screenshot of the error screen you see
    4) Whether you've been able to access online in the past
  • Hi, sorry for not posting more information

    - This is for Mass Effect Andromeda

    - I'm playing on PC/Steam

    - I've attached the screen shot but it says:

    "Missing Online Access

    You are not allowed to access the online features of this game"

    - I've played online before, but with the Origin version.

    It's worth noting that I have tried deleting the appdata and temporary files. Yet error persists.

    Thanks.

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey @OMGdoughnut Send me a DM with your EA ID name. I will take a look at the account and make sure everything is all groovy on that end and let you know what I find out!

About Mass Effect Franchise Discussion

The fate of the galaxy lies in your hands. Join the Mass Effect community forums and tell us how you'll fight for it.19,188 PostsLatest Activity: 7 hours ago