Forum Discussion
I was fooled into buying from EB games i wanted a disc not a download so i went to buy mass effect andromeda at eb games and not only did i not get the disc they gave me the normal version instead of the deluxe they told me they had no way of knowing they would get a code instead of a solid copy seriously if i had known i would have gotten the super deluxe online instead to tink i went to the trouble of preorder seriously i am soo angry at the bad service quality i feel like i was tricked i payed the price of a deluxe and got a normal version and i cant get a refund! now the only way to get the super deluxe version is to buy it on top of what i already payed! mass effect is my favorite game and i cant get any decent service. You guys should take better care of your paying customer especially considering how many pirates are out there. I don't feel encouraged to support when i get such bad service.
- CastilloRA9 years agoSeasoned Traveler
It wasn't just EB, Crono - if you bought the PC version in the US you would get a code in a box no matter where you bought it from. EB, GameStop, Amazon, Best Buy, even the BioWare store all had a digital code in a box for the PC version.
The only country I've seen that had actual PC DVD discs was Poland. That thread (with a photo of the discs) is elsewhere on these forums.
- holger14059 years agoHero+
I am sorry that you got trouble, but the way I read your post your trouble is with EB games.
Every retailer side I see makes it very clear that they sell a code in the Box, if EB games, who is not a trusted EA retailer btw. didn't do that you should complain at their side, especially if they sold you the Deluxe edition and only delivered a key for a Standard version.
- Anonymous9 years ago
I appreciate you taking the time to reply and your staying civil despite my heated argument! I have had problem with eb games before and with mass effect 3 no less!!! they said they weren't told they would get a code instead of a solid copy... basically they were putting the blame on you maybe you are right i don't know i just hate that i didn't get the best version of my favorite game i cant get anything from either side both blaming the other and now i am stuck with what i have... ☹️ since it's too late to get the preorder i wanted and even if it wasn't i cant get the refund for the game i would have to buy it again on top of the normal version i have...
- 9 years ago
My friend has a copy from our local retail store, Datablitz. The ME:A standard edition box contained 6 DVDs. Sad to hear you guys are only getting codes.