Community ManagerHey @thevaliantbob,
I know Steam has had some recent controller configuration updates that generally make it pretty straightforward to plug in any controller and launch a game without other additional programs.
In the past however I've personally had to use DS4Windows to get my Dualshock recognized (though the PS5 Dualsense seems much more streamlined thankfully).
Do you use or have you tried using DS4Windows or something similar to see if that gets your controller to show up?
Yeah Steam works great with my controller, I have never had a problem with it. And on Origin the other game I own, Star Wars Jedi: Fallen Order, also works fine with my PS4 controller without needing any other setup. I did try adding the games and launcher to Steam, and then right clicked on each title to set up controller settings, but it still didn't work. I have not tried DS4Windows yet, as I'm not very tech savvy, and I'm weary about attempting to download 3rd party software that will affect every game I own when I only have trouble with one game. But that's really the only option left I can think of, aside from buying an Xbox controller and just hoping that works.
Community ManagerThat's definitely some understandable hesitation @thevaliantbob.
Do you have any other peripherals plugged in aside from your mouse and keyboard?
And just to check, though you mentioned you're using the controller wired, do you have Bluetooth enabled on your PC? If so, disabling it temporarily would be worth checking.
It may also be worth a quick check of the EA app rather than Origin to see if that's any different. That should pick up your game library automatically when you sign in with the same EA Account and just let you test this without jumping through too many other hoops.
If it's not working there either, it may be worth a clean boot of your system to make sure that's not having troubles due to another program or process.
I got a webcam and a pair of headphones that I got plugged in, but aside from that and the mouse and keyboard, no other peripherals. But they've never interfered with anything in the past. I'll try the bluetooth thing. I don't have any bluetooth devices hooked up to my computer at the moment anyway, but I did notice that it is turned on.
Disabled bluetooth. Still doesn't work. Run it through Steam, doesn't work. Nothing I do works!
