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Anonymous's avatar
Anonymous
13 years ago

ME 2 Crashes after install

I've looked through the forums, and I cannot seem to find the appropriate solution.  I've installed ME2 and the latest patch.  After trying to start up the game, it crashes with no reason.  I don't even get to an opening scene.

Crash details:

Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    MassEffect2.exe
  Application Version:    1.2.1604.0
  Application Timestamp:    4bd611db
  Fault Module Name:    MassEffect2.exe
  Fault Module Version:    1.2.1604.0
  Fault Module Timestamp:    4bd611db
  Exception Code:    c0000005
  Exception Offset:    005d5d29
  OS Version:    6.1.7600.2.0.0.768.3
  Locale ID:    1033
  Additional Information 1:    0a9e
  Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:    0a9e
  Additional Information 4:    0a9e372d3b4ad19135b953a78882e789

System info:

Computer type: Laptop

Processor ->                       Pentium(R) Dual-Core CPU       T4300  @ 2.10GHz

Clock Speed ->                   2096 MHz

Physical Memory->             3.96 GB

Display Adapter->               Mobile Intel(R) 45 Express Chipset Family (Microsoft Corporation - WDDM 1.1)

OS->                                       Windows 7 Home Premium

DirectX Version->                 DirectX 10.0  (Mar2009) or later

Note==> Dragon Age:Origins and Awakenings are currently installed.

I have tried to run the game as administrator.

2 Replies

  • EA_Spectre's avatar
    EA_Spectre
    Icon for Community Admin rankCommunity Admin
    13 years ago

    Hi ladyaaphrael,

    Do you know what kind of videocard is installed in your laptop?

  • Anonymous's avatar
    Anonymous
    13 years ago

    @ladyaaphrael wrote:

    I've looked through the forums, and I cannot seem to find the appropriate solution.  I've installed ME2 and the latest patch.  After trying to start up the game, it crashes with no reason.  I don't even get to an opening scene.


    Display Adapter->               Mobile Intel(R) 45 Express Chipset Family (Microsoft Corporation - WDDM 1.1)


    You are not supposed to be able to run this game with only Intel for video, sorry:

    "Supported GPU Cores: NVIDIA GeForce 6800 or greater(**); ATI Radeon X1600 Pro or greater. Please note that NVIDIA GeForce G.205, G.210, 310, 7100, 7200, 7300, 7400, 7500, 8100, 8200, 8300, 8400, 9100, 9200, and 9300, also (probably) GT 520/610; ATI Radeon X1300, X1550, HD 2400, 3100, 3200, HD 3450, HD 3470, HD 4200, HD 4250, HD 4350, HD 4380, 4550, and (probably) HD 6370 are below minimum system requirements. Updates to your video and sound card drivers may be required. [i][b]Intel[/b][/i]  and S3 video devices are not supported in Mass Effect 2."

    (**)Two of the Geforce 6800s are worse than the next-lower Geforce game card, the 6600 GT, and should be avoided (6800 SE, 6800 XT).

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