@Livixs
Press the Windows key and "R" at the same time > Copy and paste or write "regedit" (without the quotes) in the opening filed.
In the registry navigate to "HKEY_LOCAL_MACHINE\SOFTWARE\(*Wow6432Node)\Electronic Arts\Electronic Arts\mass effect (tm)\eric". (the "Wow6432Node" string is only in there if you have a 64bit Windows.)
There should be a "Standard" Reg_SZ with the CD key of your game.
If any of these keys are missing, please let us know.
Also, try to clear your Origin cache.
All settings in Origin (only in Origin not in the games) are back to default settings after this.)
- close Origin completely. (right click on the Origin symbol in the task bar > close)
- Press the Windows key and "R" at the same time.
- Type or copy "%ProgramData%/Origin" (without quotes) > hit ENTER
- Delete all the files and folders in the Origin folder, except for the "LocalContent" folder. (The "LocalContent" folder must remain untouched.)
- Press the Windows key and "R" at the same time.
- Type or copy "%AppData%" (without quotes) > hit ENTER
- Now your Windows explorer should have brought you to your "C:\Users\>your user name<\AppData\Roaming" folder
- Delete the "Origin" folder inside the "Roaming" folder
- In the address bar of your Windows explorer click on the word "AppData".
- Open the "Local" folder
- Delete the "Origin" folder inside the "Local" folder
- Restart your PC. > test