ME2 Legendary crashes during the New Game Intro
I installed Legendary in Steam over a week ago and played through ME1 with no problem, then I started ME2 completely fresh, no saves, no mods.
ME2 Legendary crashes every time I start a new game during the 10 minute+ intro, when Shepard is resurrected from deep space. It just goes back to the launcher.
I've tried Windows 8 compatibility mode, running as Admin, installing the latest nVidia driver, deleting the ME2 save game folder, turning off Cloud Save sync, renaming the exe to MassEffect2Launcher.exe, installing the latest VC Redist v15 32bit and 64bit, nothing works.
If I download someone else's save and load it up, it works fine. But I want to start the game fresh, not from level 30+.
DxDiag.txt is attached.
Win10 Pro 21H2
E: Drive is an internal HDD, not an external drive.
Event Viewer crash:
Faulting application name: MassEffect2.exe, version: 2.0.0.48602, time stamp: 0x60aeefa5
Faulting module name: MassEffect2.exe, version: 2.0.0.48602, time stamp: 0x60aeefa5
Exception code: 0xc0000005
Fault offset: 0x00000000000de3a2
Faulting process id: 0x3210
Faulting application start time: 0x01d82574874d792b
Faulting application path: E:\Games\Steam\steamapps\common\Mass Effect Legendary Edition\Game\ME2\Binaries\Win64\MassEffect2.exe
Faulting module path: E:\Games\Steam\steamapps\common\Mass Effect Legendary Edition\Game\ME2\Binaries\Win64\MassEffect2.exe
Report Id: 3f5d799f-0f27-4435-b542-cb059de2b000
Faulting package full name:
Faulting package-relative application ID:
VC++ 2015-2022 Redist x64 14.31.31103
VC++ 2013 Redist x64 12.0.30301
VC++ 2012 Redist x64 11.0.61030
VC++ 2010 Redist x64 10.0.40219
@SimCJ Please try repairing the game in both Steam and Origin, just to be thorough. For Steam, right-click on the game tile and select Properties > Local files > Verify integrity of game files. For Origin, right-click on the game tile and select Repair.
If that doesn't help, please set exceptions in your antivirus for MassEffect2.exe as well as MassEffectLauncher.exe and Origin.exe. If you only use Windows Defender, add exceptions in your Controlled Folder Access settings.
If that doesn't help either, please let me know whether you can start a new ME3 save—I'm curious whether the issue is something about ME2 or more general.
If and when you get tired of troubleshooting, I could send you a new ME2 save. But there's no guarantee you wouldn't run into the same problem later when trying to save or load the game.
