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Alaclis's avatar
Alaclis
3 years ago
Solved

[ME3 2012] VC++ 2008 can't install

Hello, I can't install Mass Effect 3 (2012) because of a problem with the vc2008sp1/vcredist_x86.exe Problem : - VC++ can't be installed : "Error: The VC++ runtime redistributable package wa...
  • Alaclis's avatar
    Alaclis
    3 years ago

    I found a part of the problem looking in the cbs logs (C:\Windows\Logs\CBS), it's because of one fusion file who seems to be opened by another program:

    C:\Windows\WinSxS\Fusion\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_none_ea33c8f0b247cd77\9.0

    However this file seems empty, anyway it's why the new vc++ 2008 version works but not this one.


    I will surely try to delete if with revo, but I want to know what program seems to use a empty file in windows.

    Edit :

    So the fix is to delete the content of this 3 directory (thank to the cbs logs to show me in what dir were concerned) :

    C:\Windows\WinSxS\Fusion\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_none_ea33c8f0b247cd77
    C:\Windows\WinSxS\Fusion\x86_microsoft.vc90.mfcloc_1fc8b3b9a1e18e3b_none_389bb7490f8d1de8
    C:\Windows\WinSxS\Fusion\x86_microsoft.vc90.openmp_1fc8b3b9a1e18e3b_none_020a384235a0510f

    In each of them was a 9.0\9.0.21022.8\.metadata, remnant of a fail vc++ installation I suppose, it was the same on the two computers as I did every video games install for both at the same time

    To delete them I changed the ownership to me of the 9.0 file, added full control, and using rmdir after (just right clic deletion didn't work)

    Anyway it's good now, but like, harder bugfinding that my job.

Alaclis's avatar
Alaclis
3 years ago

/restrorehealth included a /scanhealth that is better than a /checkhealth, and it's the one checking for component store because it's a /dism

sfc /scannow is the integrity violation / system file corruption one

But anyway my sfc is clean. I contacted microsoft too but I'm waiting for the lvl3 response. They told me to use the Microsoft .NET Framework Repair Tool and to contact ea so they would use the latest version of the redis.

Edit : Found the solution

There is indeed a problem in the installation process of this game by EA, to resolve it, you need to check the CBS logs (C:\Windows\Logs\CBS) after an unsuccessful try, you need to check the first error line of the last batch of error. (I hope you understand what I mean) 

You will see that there is a problem like : "Error CSI 0000000c (F) STATUS_DIRECTORY_NOT_EMPTY #908# from Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysSetInformationFile(flags = 0x00000400, h = 4ac ('\Device\HarddiskVolume5\Windows\WinSxS\Fusion\x86_policy.9.0.microsoft.vc90.crt_1fc8b3b9a1e18e3b_none_02d0010672fd8219\9.0.30729.1'), iosb = @0xa92317d050, buff = @0xa92317d028, bufflen = 1, ic = 13, disp = Invalid)"

I needed to remove 4 files, but I guess it can be different for some people, look at the CBS logs to see the dir causing the problem until it works

C:\Windows\WinSxS\Fusion\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_none_ea33c8f0b247cd77\9.0\9.0.21022.1
C:\Windows\WinSxS\Fusion\x86_microsoft.vc90.mfcloc_1fc8b3b9a1e18e3b_none_389bb7490f8d1de8\9.0\9.0.21022.1
C:\Windows\WinSxS\Fusion\x86_policy.9.0.microsoft.vc90.crt_1fc8b3b9a1e18e3b_none_02d0010672fd8219\9.0\9.0.21022.1
C:\Windows\WinSxS\Fusion\x86_policy.9.0.microsoft.vc90.mfcloc_1fc8b3b9a1e18e3b_none_814a3bfd2a42d4f4\9.0\9.0.21022.1


Alaclis's avatar
Alaclis
3 years ago

I found a part of the problem looking in the cbs logs (C:\Windows\Logs\CBS), it's because of one fusion file who seems to be opened by another program:

C:\Windows\WinSxS\Fusion\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_none_ea33c8f0b247cd77\9.0

However this file seems empty, anyway it's why the new vc++ 2008 version works but not this one.


I will surely try to delete if with revo, but I want to know what program seems to use a empty file in windows.

Edit :

So the fix is to delete the content of this 3 directory (thank to the cbs logs to show me in what dir were concerned) :

C:\Windows\WinSxS\Fusion\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_none_ea33c8f0b247cd77
C:\Windows\WinSxS\Fusion\x86_microsoft.vc90.mfcloc_1fc8b3b9a1e18e3b_none_389bb7490f8d1de8
C:\Windows\WinSxS\Fusion\x86_microsoft.vc90.openmp_1fc8b3b9a1e18e3b_none_020a384235a0510f

In each of them was a 9.0\9.0.21022.8\.metadata, remnant of a fail vc++ installation I suppose, it was the same on the two computers as I did every video games install for both at the same time

To delete them I changed the ownership to me of the 9.0 file, added full control, and using rmdir after (just right clic deletion didn't work)

Anyway it's good now, but like, harder bugfinding that my job.

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