Forum Discussion
@PRODIGGITY237 Hey, can you try changing your UAC to always notify, then attempt to launch again?
http://windows.microsoft.com/en-ie/windows/turn-user-account-control-on-off#1TC=windows-7
You can also see this article to ensure that the game is being let through your system's firewall: http://help.ea.com/en/article/Release-Date-Check-Issues/
Thanks.
- 10 years ago
Good day,
i hope this problem has been solved for the original writer, but for me its still here..
Ive been following all the instructions as you said, as well as all in the link you shared.
Currently im still in clean boot mode, but it just doesnt work...
I was thinking about these possible sources for my problem:
- Mass Effect 3 was gifted to me in a DVD form in the german language. My Origin account however is in english. Could the possible time differences interfere with the connectivity to the server? On the other side, this game isn't new and a few hours would't matter, right?
- Something in the installation process went wrong, since it was installed on my laptop through DVD. Or, something went wrong when Origin added the game to my library.
Im sorry I bother about a game that is quite ancient, i just hearded very positive rumours about it and decided to play the first 3 games before playing Mass Effect 4 later this year.
I had also problems importing my Mass Effect 1 character to Mass Effect 2, so im starting to get frustrated now and I doubt this has to do with my kind of crappy laptop...
I would be very happy for any further help.
Thank you.
Dimi
- holger140510 years agoHero+
Hi @100lighness
First, did you try to repair your game? (in Origin > my games > right click ME3 > Repair Game)
If that not helps, is Origin set to update the games automatically? (in Origin > left Top corner menu > Origin > Applications Settings > General > and here under "Updates" > Automatically keep my Games up to date.
Also restart your router.
If both suggestions don't work, shutdown your Windows firewall, your router firewall and the UAC. (just for test purposes, don't forget to start them later on.) > Test and report back.
Edit: you solved the ME1 > ME2 import problem?
- 10 years ago
Good Day again,
first of all are you german? In case you are not i will write the following in english too:
Vielen vielen vielen Dank für Ihre Hilfe. Origin hat sich nach der Einstellung "upgedatet" und ich habe das Spiel durch Origin repariert. Ich komme also nun ins Spiel rein...
allerdings sehe ich einen schwarzen Bildschirm und nur das spielinterne Maussymbol ist erkennbar. Ich muss mich im Hauptmenü des Spiels befinden, im Hintergrund spielt die Mass Effect Musik...
Ich bin mir fast sicher, dass dies an der Grafikkarte liegt. Meine Grafikkarte ist eine AMD Mobility Radeon HD 5000 Series mit 512MB, weit über den Mindestvoraussetzungen. Ich habe versucht den entsprechenden neuesten Treiber runterzuladen, aber scheinbar bin ich schon auf dem neuesten Stand...
Könnte dieses Problem auch am Display/Bildschirm liegen? Den musste ich nämlich vor 1-2 Jahren umtauschen, da er auf einer Reise zerbrochen ist...meistens sehe ich auf dem neuen Bildschirm sogenannte "Artefacts" wenn zu viele Grüntöne angezeigt werden..
Nach wie vor bin ich Ihnen aber sehr dankbar :-)
Dimi
I thank you very very very much for your help. I managed to update Origin and repair the game. I can now enter the game... however i only see a black screen, with only the Mass effect 3 mouse indicator visible. I assume im in the main menu, since the typical Mass Effect music plays in the background...
Im almost sure the Graphics Card is to blame. I have a AMD Mobility Radeon HD 5000 Series with 512MB, way over the necessary system requirements. I tried downloading the according Driver, however it says, that I already have the newest version...
Could also my Monitor be to blame, which i had to change a few years ago, because it broke on a trip... When there are many green tones, I usually see "Artefacts"..
Anyway, thank you very much for your help, its much appreciated :-)
Dimi