Forum Discussion

Bekojj's avatar
Bekojj
5 years ago

ME:LE :

So i've got a pretty annoying bug lately. most of the time when i launch ME2 from the launcher, it gets stuck in the loading screen and the game doesn't launch. When i check Task Manager Mass Effe...
me legendary edition
holger1405's avatar
holger1405
Hero+
5 years ago

@Bekojj 

Try to clear your Origin cache.
All settings in Origin (only in Origin not in the games) are back to default settings after this.

  • Close Origin completely.
    (right click on the Origin symbol in the task bar > close)
  • Press the Windows key and "R" at the same time.
  • Type or copy and paste "%ProgramData%/Origin" (without quotes) into the new window > hit ENTER
  • Delete all the files and folders in the Origin folder, except for the "LocalContent" folder.
    (The "LocalContent" folder must remain untouched.)
  • Delete the "Mass Effect Legendary Edition" folder inside the "LocalContent" folder.
  • Press the Windows key and "R" at the same time.
  • Type or copy and paste "%AppData%" (without quotes) into the new window > hit ENTER
  • Now your Windows explorer should have brought you to your "C:\Users\>your user name<\AppData\Roaming" folder.
  • Delete the "Origin"  folder inside the "Roaming" folder.
  • In the address bar of your Windows explorer click on "AppData".
  • Open the "Local" folder.
  • Delete the "Origin"  folder inside the  "Local" folder.
  • Restart your PC. > Log in online for the first time > test offline.

If you use EA Desktop. https://help.ea.com/de-de/help/faq/clear-cache-to-fix-problems-with-your-games/ 

Bekojj's avatar
Bekojj
5 years ago

@holger1405As stated in my original post, i already tried clearing my Origin cache, it didn't change anything

  • Mrgaby95's avatar
    Mrgaby95
    5 years ago

    *snip*

    EDIT by EA_Jason: Using Teamviewer could give another person access to your PC, be very careful when doing so. 

  • holger1405's avatar
    holger1405
    Hero+
    5 years ago

    @Bekojj 

    Did you also got ride of the "Mass Effect Legendary Edition" folder in the "LocalContent" folder.

    My cache clearing is a bit different than the normal one.

    If that still doesn't work:

    • Make sure Origin and Steam are closed.
    • Go to your "<drive>:\Program Files (x86)\Origin Games\Mass Effect Legendary Edition\Game\ME3\BioGame" folder and move the "Config" folder to your Desktop

    If you use Steam the file is under: steam apps\common\Mass Effect Legendary Edition\Game\ME3\BioGame\Config.

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