Anonymous
14 years agon7 helmet avatar award broken
im not shure what happen i didnt get the award when i got the achivment return to active duty any ideas on how to fix this i would really like to have my award
Yikes! I'm sorry.
Sadly, that is often Companies behavior: "It's not MY fault, it's theirs!".
I am under-experienced in this issue and do not know enough of the particulars in this instance. I play on the PC, but I do own and have used a PS3 and XBox 360.
I do have two other ideas that may help you get the helmet award though.
Is it possible to un-earn, or reset an achievement? Since you have it unlocked according to the game, you can't unlock it again, but it hasn't made it to the cloud. Repeated unlocks won't try to unlock it on the cloud. But if you clear it on your local disk, then you can re-earn it. Or try to.
If this option is available, it is likely a nuclear option that will reset the whole game or something, so beware.
Another possibility: Can awards be transferred?
You could create another account on your console, unlock the helmet, then move it to your target account.
Those are two more things you can call both companies back with your case number, and see if there is a way.
none of that worked eather as microsoft says they cant do any kind of reset thanks for your time but its microsoft place to fix this so im going to seek legal advice thanks again ........