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madcaptain182's avatar
madcaptain182
3 years ago
Solved

[Old Report] Mass Effect Andromeda Missing Online Access

I have Mass Effect Andromeda Deluxe on Steam and it won't let me connect to the internet. Just keeps saying, "Missing Online Access". I have read the forums that it was an issue and as of 07/03/202...
junmaiowo's avatar
junmaiowo
3 years ago
@madcaptain182 Hi I have the same issue, did the support resolve it? my support contact just told me, that the game is old and they wouldn't help me with a fix anymore
  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Sorry you'd been told that  @junmaiowo, this is currently still something support will need to assist with if you've lost online access for Andromeda.

    I would definitely suggest reaching back out to support so another advisor can assist, or if you prefer you can also speak with them over Twitter or Facebook instead.

    • junmaiowo's avatar
      junmaiowo
      3 years ago
      @EA_Mako I wrote to multiple supports and they kept saying the same, it also seemed like they didn't even read the message/problem. Now I managed to talk to a live chat support, but he tried to guide me through driver install and windows network troubleshooting, in the end he said he's making a bug report, and left afterwards, I haven't seen this bug report, nor have I gotten a link to it to see it's status. So I'm quite confused right now
      • junmaiowo's avatar
        junmaiowo
        3 years ago
        update: jake from the twitter help could solve it in less than 5min!

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