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Anonymous's avatar
Anonymous
9 years ago
Solved

Origin (EA) is no longer running. Mass Effect 3 will now close

Before posting this, I've scoured for answers around the net, and none of the solution seems to be working. My Mass Effect 3 was working perfectly yesterday, but I faced this issue running it toda...
  • holger1405's avatar
    holger1405
    9 years ago

    @kingjackal524

    Did the Windows 10 update got installed on your Machine recently? 

    Try to cler your Origin cache.
     
    All settings in Origin (only in Origin not in the games) are back to default settings after this.)

        - close Origin completely. (right click on the Origin symbol in the task bar > close)
        - Press the Windows key and "R" at the same time.
        - Type or copy  "%ProgramData%/Origin" (without quotes) > hit ENTER
        - Delete all the files and folders in the Origin folder, except for the "LocalContent" folder. (The "LocalContent" folder must remain untouched.)
        - Press the Windows key and "R" at the same time.
        - Type or copy "%AppData%" (without quotes)  > hit ENTER
        - Now your Windows explorer should have brought you to your "C:\Users\>your user name<\AppData\Roaming" folder
        - Delate the "Origin"  folder inside the "Roaming" folder
        - In the address bar of your Windows explorer click on the word "AppData".
        - Open the "Local" folder
        - Delate the "Origin"  folder inside the  "Local" folder
        - Restart your PC. > test

holger1405's avatar
holger1405
Hero+
9 years ago

@kingjackal524

Did the Windows 10 update got installed on your Machine recently? 

Try to cler your Origin cache.
 
All settings in Origin (only in Origin not in the games) are back to default settings after this.)

    - close Origin completely. (right click on the Origin symbol in the task bar > close)
    - Press the Windows key and "R" at the same time.
    - Type or copy  "%ProgramData%/Origin" (without quotes) > hit ENTER
    - Delete all the files and folders in the Origin folder, except for the "LocalContent" folder. (The "LocalContent" folder must remain untouched.)
    - Press the Windows key and "R" at the same time.
    - Type or copy "%AppData%" (without quotes)  > hit ENTER
    - Now your Windows explorer should have brought you to your "C:\Users\>your user name<\AppData\Roaming" folder
    - Delate the "Origin"  folder inside the "Roaming" folder
    - In the address bar of your Windows explorer click on the word "AppData".
    - Open the "Local" folder
    - Delate the "Origin"  folder inside the  "Local" folder
    - Restart your PC. > test

  • stoic_sparrow's avatar
    stoic_sparrow
    5 years ago

    This solution did not work for me.

    • holger1405's avatar
      holger1405
      Hero+
      5 years ago

      @stoic_sparrow 

      If that don't works, look at this guide. to preform a clean uninstall of Origin.

      • Scroll down to "How to uninstall the Origin client the hard way"
      • Follow the instructions to the letter. 
      • reboot.
      • Download this version of the "OriginSetup.exe"
      • Run the installer as Administrator (Right click the "OriginSetup.exe" > Run as an Administrator) > Test.
      • FelixFernald's avatar
        FelixFernald
        4 years ago

        @holger1405 , I'm getting the same error in ME3 as the orginal poster. I tried a simple uninstall/reinstall of Origin, which did not work.

        Then I manually deleted all Origin files (besides Local), then reinstalled Origin. That did not work.

        Then I followed your link to do the hard uninstall of Origin. Finishing that, I reinstalled Origin. Origin this time re-verified my game files and repaired them. But still, I got the same error on startup. 

        I do use mods, so my next plan is to do a fresh uninstall/reinstall of the game, but is there any other solution?

        I should also mention that everything was working fine until a recent Origin update, after which the Origin app told me my subscription had expired (I don't have one) and I'd have to buy the game (I already did). However, that message eventually vanished, allowing Origin to start up ME3 - but of course, upon start up, the game shows the "Origin has stopped working...." error message. 

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