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Cooling_Device's avatar
Cooling_Device
5 years ago

[PC] - Andromeda crashes when quitting the game to desktop

So i've came back to this game after a year and now everytime I quit the game I see a black screen, if I alt tab and close the game it appears as if it's still open in Origin. The onlyn way to close ...
Cooling_Device's avatar
Cooling_Device
5 years ago

I dont have access to my desktop PC now but I've tried installing it in my Alienware M17 R2 and when I quit the game there is still a black screen but after a while it closes completely. 

Alienware Specs:

I7  9750H

RTX 2080 MAX Q

Windows 10

The main difference is that my desktop is AMD, can that be the problem?

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

@Cooling_Device 

Thanks for following up!

Hmm, I haven't heard about any issues specific to AMD CPUs, but that's something we can keep in mind. When you've got the chance would you mind sharing a DxDiag so we can take a look? You can find more details on how to grab one at the EA Help website. 

Once you have the text file please attach it to this thread. Thanks!

/Kent

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