[PC] - Mass Effect 3 Crash Right After Launch
- 6 years ago
I finally got around to calling EA Support about two weeks ago (kudos to those support staff people still working in these times, hopefully from home or another safe environment).
The solution makes me think I wasn't so far off with my initial theory of some kind of game/purchase ID being carried over from my old account which then resulted in that ID being checked against my new Origin account ID and that check failing.
As a last resort I asked the support to completely remove the game from my library, including all DLCs, and then re-add it as a new purchase. And that worked, I could start the game normally.
One last note: apparently ME3 is not being supported anymore (or support being very limited), so if anything goes wrong beyond just simple ini file settings, chances are they aren't allowed to help you anymore. It's sad for me to see that a company, which has the game available for purchase in their store, not supporting a game anymore despite the fact that you can't launch it without their service as a middle-man. In other words, if you have a problem with a game of Origin that's old enough, you're pretty much screwed.