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Arokollo's avatar
Arokollo
2 years ago

[PC] Can't Download "From Ashes" DLC

Can't Download "From Ashes" DLC from my Deluxe Edition.

I click the "Download" button of the DLC, the preparation starts, but instead of downloading, an error is displayed: "There's a problem with you download. Something went wrong during your download. Give us a dew minutes, then try again".

Every piece of DLC downloads without any problems. It's just "From Ashes" that doesn't work.


Tried all "solutions" from This topic, it doesn't work.
Does anyone plan to fix this error? Clearly something is wrong on the server.

3 Replies

  • holger1405's avatar
    holger1405
    Hero+
    2 years ago

    @Arokollo 

    • Make sure EA app and Steam are closed.
    • Press the Windows key and "R" at the same time.
    • Type or copy and paste "%ProgramData%\Electronic Arts\EA Services" (without the quotes) into the new Window > ENTER
    • Move the "License" folder to your desktop.
    • Restart your PC
    • Test.
  • holger1405's avatar
    holger1405
    Hero+
    2 years ago

    @Arokollo 

    Please preform a clean boot and test the Game in clean boot mode.
    (Make sure the "EABackgroundService" remains enabled under point 3 in the guide.)

    Make sure your virus scanner and other security software and also Afterburner and similar software is disabled inside the clean boot mode.

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