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UmbrellaCorp0's avatar
UmbrellaCorp0
9 months ago
Solved

[PC] EA app/Steam - Mass Effect Andromeda "Missing Online Access" Error

Are the servers still active? I wanted to import a save for new game plus but can't seem to get a connection tried reinstalling, hard resetting console and reconnecting my ea account.
  • Malkalic's avatar
    Malkalic
    8 months ago

    So suddenly fixed it, was always yellow connecting then red and always offline when loaded. but now has turned green. Not sure if you fixed it or not but thanks lol. Never been on it before till now cheers! Closing the game and having a moan seemed to work 😃

EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
9 months ago

@Arilena I looked at your account. You do own it and I fixed it just in case so you should be good to go. If anything does happen, you can simply reinstall it.

Arilena's avatar
Arilena
9 months ago

@EA_Shepard Thank you. It seems to work on both EA and Steam now.

I've had this problem with EA telling me I don't own games and DLCs that I do quite a few times.

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