Community Manager@RhodrynCallahorn So because it is through Steam and not the EA app, the data to manually resolve it is limited so Steam in itself is the problem from a solutions standpoint. As we don't control Steam, any workarounds the team said, for the moment, are the only steps anyone can take until they get that part figured out first. Even they said it isn't ideal but they have to be able to change any backend data connected through Steam like this as no data showed up with the EA app on the account. Honestly not sure if or when that will happen. It is on my list and I am watching for updates but as of this morning, they had not updated on this issue specifically.
@EA_ShepardStill non coclusive answer? It is right now 2024.07. and same problem occurred. Maybe game needs some fix with backend, bacause I have other problems with counting points ?
Community Manager@II_Maciuk Hey, so i haven seen anything on this one for a while. I will follow up on it but just to let you know that at the moment, with DA on the horizon, most "non-critical" updates have been pushed to the back burner. Sadly that is out of our hands. I will update the ticket on it and see what I can find out. As of now, missing skill points isn't a critical issue as no one being able to get online at all would be more of a critical issue. I will let you know as soon I get word on it though.
Anything new on the subject?
I tried to get help on the Polish forum, but it seems to be dead. I don't have any information and it's starting to get confusing....
Community ManagerAnything new after 1 year ?
