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Fred_vdp
2 years agoHero+
The DxDiag points to MSVCR90.dll for the crashes, which -- according to PC Gaming Wiki -- has been linked to corrupt save files. Could you verify this by backing up your save folder, then emptying it before you launch the game?
Save files are stored in Documents\BioWare\Mass Effect 3\Save.
Back in 2016, there was a similar case here. Hopefully this thread has useful insights. https://answers.ea.com/t5/Other-Mass-Effect-Games/Mass-Effect-3-crashes-on-start/td-p/5603343
- 2 years ago@Fred_vdp I did as you suggested and the game still crashes.
I did read through the post you linked and apparently what worked was doing an offline re-install while removing their savegames and unfortunately I only have a digital copy.- holger14052 years agoHero+
- Make surre Steam and EA app are closed.
- Disable the internet connection of your PC.
- Go to your "C:\Users\<Your User Name>\Documents\Bioware\Mass Efect 3 folder.
- Move the "Save" folder and the "BIOGame folder to your desktop. (The folders must be gone from the original path!)
- Test the game.
- EA_Shepard2 years ago
Community Manager
@Tarciryan-N7S Following up on this one to see if the steps outlined on here have helped any?
Cheers!
- 2 years ago
No, nothing helped, unfortunately. But I moved from EA App to Origin and it's working again for the moment.
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