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Killotonknight's avatar
Killotonknight
2 years ago
Solved

[PC] MEA Online Access Error When Launching Game

Its been a while since I've played MEA. After installing the game I got a prompt stating I could not connect to online play. Is there a way to fix this? The link I received from the prompt is useless...
  • holger1405's avatar
    holger1405
    2 years ago

    @Killotonknight 

    If you had a expired EA play subscription the problem are settings in your account that can only be changed by EA support.

    (Reverence)

    Contact live support and tell them you need the Mass Effect Andromeda Online Access error fixed on your account.

holger1405's avatar
holger1405
Hero+
2 years ago

@Killotonknight 

Do you have an EA Play subscription that has expired?

If so you need to contact EA support directly, tell them you need the Online Access for MEA fixed on your account.

  • The link to EA's Support is here.
  • In "Search game or Topic" Search for "EA app".
  • Click on "See all Help Topics"
  • Click "I need help logging in to my EA Account"
  • Click "Continue without logging in"
  • Choose a contact option, preferable "Chat with us" 
    (EA help Guide.)

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