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Arkham9's avatar
Arkham9
5 years ago
Solved

'Pinnacle Station' & 'Bring Down The Sky' Steam Version of ME

seems as though the DLCs that have been made available for Steam players are no longer working, whether you try to install them or load a save where they were successfully installed...  this is a rec...
  • Arkham9's avatar
    Arkham9
    5 years ago

    Here's how I got around this problem...

    first...  contact Steam Support (EA's wasn't helpful at all) and request your missing CD Key...  you should be able to access it when you right-click the game in your library under the 'Manage' tab but EA has since removed the key...  once you have your missing key write it down for you're going to need it multiple times...

    you need to change the registry at this location:

    Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Electronic Arts\Electronic Arts\Mass Effect (tm)\ergc

    change the value that says %CDKEY% with your real CD Key provided by Steam...  you'll now be able to successfully install both DLCs according to the guide linked above...  don't celebrate just yet...

    because of EA's interference you won't be able to access the DLCs until you change the registry everytime you play...  not so fast with the celebrations...  the game automatically changes it back to %CDKEY% the moment that you launch the game...  have the registry minimized so that you can change it back AFTER you launch the game but BEFORE you press any key to continue to the Main Menu...  this will allow you to be able to play both DLCs and load any save that displays the missing DLC message...

    what a nuisance...  thanks EA...:-)

EA_Jason's avatar
EA_Jason
Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
5 years ago

Hi @Arkham9,

I'm sorry to hear that, I'll be sure to have a look to see what happened. 

I do have some additional questions for you to check why this is happening and to check if there's an issue with transferring codes to Steam. 

  • Did you have both Mass Effect 1 and the DLC on your EA account?
  • Did you link the EA account, with the game and DLC, to Steam?
  • Where did you get the DLC, was it via this page and did you consume the code in the article on your EA account or on your Steam account?

I'll also have a look around to see if there are multiple reports about issues with the ME1 DLC and transferring the data over to Steam. 

@Kenny32673 Agreed, it should be a painless transfer that's easy to do. Would you happen to have a link to the guide on Steam so that I can look into it?

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