Due to the Lonestar Insanity Weekend challenge, I have played in Platinum challenge and from 2 games, I have lost the credits I earned, about 145000 each. Can someone explain that please, is it a bug or something? How to prevent it from happening again cause it is frustrating and annoying to lose your credits just like that, after a big effort to get them.
I have the exact same problem lost credits from 2 of my last 5 platinum matches and losing 275 000 - 290 000 credits and 1,5 hours worth of effort is extremely annoying.
Edit: It shows me having them until i enter the store and as soon as the message ''Checking for outstanding purchases'' goes away so does my credits.
What do you expect, this is user-to-suer support, for account related issues you have to contact EA: https://help.ea.com/
We cannot give you any credits back. Disapearing credits is a known issue with unreliable hosts, that sometimes can be corrected if you exit the game and restart, so that your credits reappear. But this doesn't work every time.
i Have to the same problem, i talk with EA (call phone) and this was useless, the support system is the worst, they cannot give my credits back , dont lose you time calling or contacting , may be the programmers dont have the skill for fix this or something.
