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kizmiazz7's avatar
4 years ago

Pre-rendered cutscenes play in slow motion (4-12 fps, PC)

Hello,

I just finished ME1 and all of the pre recorded cutscenes played in slow motion (4-12 fps) while the audio plays at normal speed (audio and video are not in sync). Quite often I would be back in game before the cutscene has the opportunity to play till the end.

For example, in the final fight against Sovereign, the cutscene of the alliance ships attacking the Sovereign ship would play in slow motion, the cutscene would end abruptly, I would be dead, and have the option to load a save. Its my first time playing the game so I thought maybe I was doing something wrong. But after 6 or 7 attempts I realized that my Shepard was just dying while the cutscene continued to play. On my 6th or 7th attempt the cutscene ended just before my shepard's health went to zero and I was able to recover and end the game.  I kept spamming spacebar to skip the cutscene in my final attempt but im not sure if that had anything to do with me making it back to the fight on time or not. 

I watched some youtube videos of the cutscenes to confirm that my cutscenes actually played in slow motion. 

I booted up ME2 hoping the cutscene issue was limited to ME1 but the issue persists and I really don't want to play this entire trilogy with unwatchable cutscenes. 

I'm playing this on a Macbook Pro 2017 15inch (Bootcamp/Windows) with a 5700XT eGPU. FPS in game is consistently in the triple digits, its just the (seemingly prerecorded) cutscenes that are buggy. I have updated to the latest available AMD drivers. 

Any assistance with a workaround or a bug fix would be very much appreciated!

24 Replies

  • kizmiazz7's avatar
    kizmiazz7
    4 years ago

    @puzzlezaddict Thanks for responding. I followed your steps and the issue persists. I already ensured that only my external GPU is being used to drive my primary (gaming) monitor. I have confirmed that only my eGPU is being used that during gaming using the Radeon Adrenalin software.

    As I mentioned, the game runs fine with triple digit fps, its just the pre-rendered cutscenes (eg: when the Normandy is flying in space) that stutter and essentially play in slow motion, out of sync with the audio. 

    Please find my dxdiag attached for your reference. 

  • @EA_Atic Thanks for your response. I dont see how this could be a mac specific issue, running windows via bootcamp my computer is basically equivalent to a PC/Windows laptop with an eGPU.

    I have also come across multiple other reports of this exact issue across the web, most of them concerning the original games, and no one seems to have found a resolution.

    Its possible that even this topic is referring to the same issue -https://answers.ea.com/t5/Mass-Effect-Legendary-Edition/Stutter-during-some-cutscenes/m-p/10345288#M2526

    The cut scene they describe having an issue with is a pre-rendered one.
  • @kizmiazz7  Please try setting ME1 to only use your dedicated graphics card.  Hit Windows key-i, select System > Display > Graphics settings, click the Browse button, and add MassEffect1.exe.  Then click Options and choose "High performance."  This will tell Windows to use the eGPU even when it could default to the Intel graphics chip.

    If that doesn't help, please run a dxdiag and attach it to a post.  Hit Windows key-R, enter "dxdiag" without quotes, wait for the scan to finish, click "Save all information," and save the file to your desktop.  You can attach it to a reply here.

  • Hey there @kizmiazz7  Keep in mind we don't officially support Mac even in boot camp for Mass Effect: Legendary Edition. Which means it's not made to work on mac. 

    /Atic 

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