Problems With Mass Effect Trilogy on the PS3

I have the mass effect trilogy on the PS3 and I have come across two major problems.

The first is that I am having problems with my mass effect 2 save file transfer from mass effect 1 as it does not seem that I am able to transfer the save at all as no option to do so appears on the mass effect 2 menu screen despite having the patch installed.

My second issue is that I cannot seem I gain access to this "Cerberus pack" as nothing appears in the PlayStation store, I know that the online passes have been discontinued so I know the redeem code is not an option, it does however appear on the PC version of the PlayStation store but keeps telling me I cannot get it from there as it assumes I do not own mass effect 2 despite the fact I have the install data on my PS3 hard drive.