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Anonymous
9 years ago

Purchased DLC is marked unpurchased in store

I have been chatting with support for almost 3 hours now and had multiple people basically call me a liar and tell me that what has happened is impossible.

I originally purchased all of the story DLCs, including the Overlord and Arrival DLCs, from BioWare years ago. Just recently I went to reinstall ME2 and when I reinstalled the game Origin let me install everything but Arrival. Chat support fixed that in about 10 minutes without any issues and it was great. Well, now that I am ready to play the game, every time I open it it says that Overlord can't be authorised and to sign into the Cerberus network.

I went back into Origin it shows that I need to purchase the DLC. The page on the BioWare website doesn't show it either.

None of the chat support people will answer how I was able to download the DLC if I didn't purchase it, they can only see that it's not on my account, and will not help me.

Chat support directed me here.

1 Reply

  • @chrisanemone


    chrisanemone wrote:

    None of the chat support people will answer how I was able to download the DLC if I didn't purchase it, they can only see that it's not on my account, and will not help me.


    You can download the DLCs from an EA page without buying them first.

    Are you sure that you bought Overlord with the same account you used for the other DLCs?

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