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Re: Cloud Game saves not found using EA app

@kaptkaos888  If you never enabled cloud saving, EA servers wouldn't have any of your data on hand.  But you can manually transfer your saves from one computer to another.  They're saved here:

Documents\Bioware\Mass Effect Legendary Edition\Save\MEx\[character name and number]

You can transfer the entire folder for a given character to the new computer, and probably the entire ME1/ME2/ME3 folder it's in.

11 Replies

  • protrainz's avatar
    protrainz
    4 years ago
    @puzzlezaddict So how do you enable cloud saving? Why wouldn't that be enabled by default? Any other gaming service does it, is EA that far behind the times?
  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    4 years ago

    @protrainz  The cloud save option is under Application Settings > Installs and Saves.

    As for why it's not enabled by default, many of us would prefer to keep our saves separate on different devices or manage our saves manually.  I know I would, and I do.

  • MADRUUNNK's avatar
    MADRUUNNK
    3 years ago

    I dont see a Install and save on the applications settings in the EA App 

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 years ago

    @MADRUUNNK  That setting doesn't exist in the EA App.  If you can't go back to Origin, and a few players can't, then you'll just have to hope the EA App's automatic cloud saving function works for you.  The last time I checked, there was no way at all to manage this function.

    You can download Origin from the link here:

    https://answers.ea.com/t5/Origin-Client-Web-Technical/Downloading-and-installing-Origin-Windows-and-Mac/m-p/11915666

    Don't uninstall the EA App, or else Origin will prompt you to install it again, and doing so will uninstall Origin.  And if Origin won't let you use it at all, then you're stuck with the App, unfortunately.

  • lipinlinpao067's avatar
    lipinlinpao067
    2 years ago

    Can you tell me if the option is already available? My fifa never saves because this option is probably not activated, you have no idea how many hours I lost. I really need help

  • holger1405's avatar
    holger1405
    Hero+
    2 years ago

    @lipinlinpao067 

    Cloud saves are always a mirror image of local saves in the cloud, meaning that every game, including FIFA, first and foremost creates physical local saves on your system.

    Also, FIFA has different mods, so I would suggest you ask for help in the "Technical issues" section of the FIFA game you play. (FIFA board.)

  • CDR_S_Shepard's avatar
    CDR_S_Shepard
    2 years ago

    Tried to start a game (ME:A) and the app asked if I wanted to use local saves or the cloud backup from another machine where I was for the past four days.  As I've done a hundred times before, I ticked the button for last night's save, but the game launched into a random save from 2019.  No other saves are after 2021.
    The app doesn't seem to have any functionality about cloud saves, or I'd try to restore from the cloud again.  It's never been a problem before.  Restarting the machine didn't help.

    I won't be able to get back to the machine that has the actual latest saves for almost two weeks.

    Am I just SOL until then?  Is there anyone to blame for this except EA?

  • holger1405's avatar
    holger1405
    Hero+
    2 years ago

    @CDR_S_Shepard 


    CDR_S_Shepard  wrote:

    I won't be able to get back to the machine that has the actual latest saves for almost two weeks.

    Am I just SOL until then? 


    If there is no one that can send you your last save per email or other means, I am afraid so.

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