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Please create a DxDiag in text file format, also go to your Reliability monitor (Press the windows key and "R" at the same time and copy or type "perfmon /rel" (without the quotes) in > ENTER and look if it has ME3 entries.
If yes double click at the last one, copy it to the clipboard, (Bottom left corner) save it to a text file and load it up together with the DxDiag. You can do that with the "choose file" button at the bottom right corner of the reply window.
I tried following it as you said, but it didn't quite work out. I have never done such thing before, or even heard of it. I'm rather lost. I honestly think there can't be anything done regarding ME3.
Ok, lets focus on the DxDiag.
- Press the Windows key and "R" at the same time.
- Copy and past or type "DxDiag" in the new field. (Without the quotes) > ENTER
- wait until the green bar is gone > Click on "Save all information"
- Save the file to your desktop.
- Here at AHQ > click on "Reply" > click on "choose file" > navigate to the "DxDiag.txt" on your desktop. > select the "DxDiag.txt" > click on "Open"
- Type a few words in the text box > click on "Submit"
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