Can't launch Mass Effect 3 (Steam version)

Question

Hey, I can't really get any help from EA help, so this is kind of just a question for someone who knows what they're doing.

I cannot launch Mass Effect 3 (purchased from Steam) at all. The main reason why I want to continue playing Mass Effect 3 (instead of LE) is for the multiplayer. I owned it already on Origin/EA app, but I went ahead and bought a Steam copy for achievements and collection sake, but when I try to launch from steam, the EA app just flickers and closes, followed by a "Failed to launch game" error, with a description saying that "An error on our end caused the launch to fail. Try again a little later." I have tried many things to try and resolve this, like uninstalling EA app, Steam, and Mass Effect 3 with revo uninstaller and doing clean installs, trying to run everything in administrator, and deleting the 71183.dlf file in the License folder in programdata.

One thing that I have discovered is that if I install my old Origin-purchased copy of Mass Effect 3, then I am able to launch that from the EA app just fine. For whatever reason, it seems to be the Steam copy that has this issue. I suppose I could try to refund the Steam copy and just keep using the EA app, but I'd rather have the Steam-related stuff available like the guides and community tab and achievements and such.

Could my issue be something to do with EA app getting confused about how I have two Mass Effect 3s? If so, how do I fix it?

sulligy · Answer

Nevermind, I was able to fix it by turning off MSI Afterburner &amp; Rivatuner. For some reason, those applications completely break the game when launching from Steam.

moza-hun · Answer

Hello. Nekem is ugyanaz a problémám,mint Neked. Nem vagyok igazán nagy számitogép zseni,de ha tudnál segiteni valahogy, nagyon hálás lennék. Pl. mi az az MSI Afterburner meg a Rivaturner fogalmam sincs. vagy ha leirnád bovebben,hogy mit kell csinálni, keresek valakit,aki megcsinálja. elore is koszonom.

sulligy · Answer

Hey. MSI Afterburner is a tool that you can use to adjust and monitor your graphics card. It also hooks up with a different program called Rivatuner, which when used together lets you have an overlay that shows your computer's temperature, resource usage, clock speed, etc. Rivatuner also lets you set a framerate cap for games, which is useful if there's no ingame options for that.

Something about these two programs causes Mass Effect 3 to not launch for me. It could be because they are "hooking" into the .exe- but I don't know to what extent. If you know for sure that you aren't using those two programs, try checking for other stuff that might be running on your computer.

Although these weren't the problem for me, RGB software like Armory Crate or ICUE might interfere with the game. Again, I didn't have this issue myself, and I personally use ICUE, Razer Synapse, MSI Center (the service, not the application), L-Connect 3 (again the sevice) and Kanali on my system. As you can see, I use plenty of these programs and they didn't affect my game, but it's worth checking anyway.

I guess the main thing to look for would be stuff that might try to hook into or look at the game when it's running. Check your system tray and try closing each program one by one until you figure out what's causing the problem- that's how I figured out MSI Afterburner and Rivatuner were causing the problem for me in my case. Wish you luck bro.

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Can't launch Mass Effect 3 (Steam version)

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