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Re: [PC] Possible workarounds for Mass Effect Legendary Edition launch problems.

@HazalGC98 

Both the launcher and the game crash with a NULL_POINTER_READ access violation.
That means it trays to access a memory address that is inside the first 64kb of memory and this space is reserved by the OS.

The problem is that this can have many reasons, code corruption, a hardware fault and more.

If you did not do it until now, preform a clean boot , disable your virus scanner and other security software as well as Afterburner or similar software if you use them, and test the Game in clean boot mode.

If that don't helps:

  • Hit Windows key and X.
  • Choose either “PowerShell (Administrator)” or “Command prompt (Administrator),” whichever option is offered.
  • Inside the PowerShell or CMD, enter “DISM.exe /Online /Cleanup-image /Checkhealth” without quotes. > ENTER.
  • If errors are found, notify us. If no errors were found reaped steps 1 & 2.
  • Inside the PowerShell or CMD, enter “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes. > ENTER.
  • The system will start validating soon. If it throws an error, please list it here.
  • After it reaches 100%, hit Windows key and X again.
  • Again, choose “PowerShell (Administrator)” or “Command Prompt (Administrator)”
  • Inside the PowerShell or CMD, enter “sfc /scannow” without quotes. >ENTER.
  • Post the message you receive at the end of the processes here.

2 Replies

  • HazalGC98's avatar
    HazalGC98
    5 years ago

    @holger1405 

    Hi. So I apply the clean boot, and I can access for the lautcher. But when I want to start a game, it's appear a black screen and then I return to the lautcher. It's differente from the first time because I cant even access the lautcher.

    I follow the instructions about PowerSheel, but the only thing that put it's Windows does not find no infringement for integrity.

  • i got something to  work for me yesterday, i was trying to run origin through steam so i could use steams DS4 support, and that seems to be what was causing the issue for me, when i just run the game through origin directly it works.

    im just using DS4 windows instead.

    but also i saw another commenter say after booting up either ME1 ME2 or ME3, just alt F4 the main launcher and the game will boot up, may be worth trying for other people.

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