Forum Discussion
6 Replies
I just finished all of the Tuchanka missions, and now the Cerberus Figher base and the Citadel fail to load (both Alliance Docks and Dock 42). The game crashes when I try to land on either of them.
- holger14051 year agoHero+
Can you repair the game over EA app?
@holger1405I can't seem to be able to repair it via Origin. When I click the "..." on the game tile in the EA app, the only option it shows is "Manage on Steam".
- holger14051 year agoHero+
Yeah, I thought that might be the case.
Try the steam repair one more time:
If that don't helps:- Press the Windows key and "X" at the same time.
- Choose "command prompt (Administrator)" or "Power shell (Administrator)"
- At the prompt, copy and paste "chkdsk x: /f /r" (Without the quotes, change x to the drive letter of the drive Mass Effect is installed on.) > ENTER.
- Choose "Y" at the dialogue if you are promoted to restart the PC > Restart the machine.
- Here is a guide on how to find the Chkdsk log after you are back in Windows.
@holger1405Thank you!! Your suggestion worked! After running chkdsk, Steam showed some corrupted files, and it took a few attempts to repair them all. I was able to land on the Citadel and complete the Citadel DLC. I still haven't tried Eden Prime yet, but I hope it would work now.
- holger14051 year agoHero+
You're welcome!