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Re: Priority: Eden Prime endless loading screen

Thanks for following-up @EA_Shepard. Yes I still have this issue. I've just been playing other missions.

6 Replies

  • ArmoryChoir's avatar
    ArmoryChoir
    1 year ago

    I just finished all of the Tuchanka missions, and now the Cerberus Figher base and the Citadel fail to load (both Alliance Docks and Dock 42). The game crashes when I try to land on either of them.

  • ArmoryChoir's avatar
    ArmoryChoir
    1 year ago

    @holger1405I can't seem to be able to repair it via Origin. When I click the "..." on the game tile in the EA app, the only option it shows is "Manage on Steam".

  • holger1405's avatar
    holger1405
    Hero+
    1 year ago

    @ArmoryChoir 

    Yeah, I thought that might be the case.
    Try the steam repair one more time:

    If that don't helps:

    • Press the Windows key and "X" at the same time.
    • Choose "command prompt (Administrator)" or "Power shell (Administrator)"
    • At the prompt, copy and paste "chkdsk x: /f /r" (Without the quotes, change x to the drive letter of the drive Mass Effect is installed on.) > ENTER.
    • Choose "Y" at the dialogue if you are promoted to restart the PC > Restart the machine.
    • Here is a guide on how to find the Chkdsk log after you are back in Windows.
  • ArmoryChoir's avatar
    ArmoryChoir
    1 year ago

    @holger1405Thank you!! Your suggestion worked! After running chkdsk, Steam showed some corrupted files, and it took a few attempts to repair them all. I was able to land on the Citadel and complete the Citadel DLC. I still haven't tried Eden Prime yet, but I hope it would work now.

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