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6 Replies

  • holger1405's avatar
    holger1405
    Hero+
    3 years ago

    @angrycatmom 

    ME is crashing with an standard access violation error.

    The problem is that there are many reasons why such an error might occur.

    Please preform a clean boot and test the Game in clean boot mode.

    Make sure your virus scanner and other security software and also Afterburner and similar software is disabled.

    Make also sure that your GPU & CPU are not overclocked.

  • I was able to do a clean boot and make sure my antivirus was disabled. Unfortunately, that didn't seem to work. How do I know if my GPU and CPU are not overclocked? I've attached another DxDiag, if necessary.

  • holger1405's avatar
    holger1405
    Hero+
    3 years ago

    @angrycatmom 

    • Hit Windows key and X.
    • Choose either “PowerShell (Administrator)” or “Command prompt (Administrator),” or "Windows Terminal (Administrator)", whichever option is offered.
    • Inside the PowerShell or CMD, enter “DISM.exe /Online /Cleanup-image /Checkhealth” without quotes. > ENTER.
    • If errors are found, notify us. If no errors were found reaped steps 1 & 2.
    • Inside the PowerShell or CMD, enter “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes. > ENTER.
    • The system will start validating soon. If it throws an error, please list it here.
    • After it reaches 100%, hit Windows key and X again.
    • Again, choose “PowerShell (Administrator)” or “Command Prompt (Administrator)”
    • Inside the PowerShell or CMD, enter “sfc /scannow” without quotes. >ENTER.
    • Post the message you receive at the end of the processes here.
  • For some reason, PowerShell tells me that this command doesn't exist, so I'm not getting any errors or anything from it! Am I inputting the code incorrectly? Thank you!

  • angrycatmom's avatar
    angrycatmom
    3 years ago

    I was able to get it to launch, but only if I launch it directly through the mod manager. Still not sure what the issue is with EA, but the game seems to be running fine for now.

  • holger1405's avatar
    holger1405
    Hero+
    3 years ago

    @angrycatmom 


    angrycatmom wrote:

    For some reason, PowerShell tells me that this command doesn't exist, so I'm not getting any errors or anything from it! Am I inputting the code incorrectly? Thank you!


    The spaces are missing. For the future, you can just copy the command out of my post into the prompt.

    If it works with the Mod Manager the problem is most probably in the launcher. Look if "run as Administrator" is selected in the compatibility settings of the "MassEffectLauncher.exe"

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