[Steam Deck] ME1 Crashing after EA app Update
Title. I have the game on Steam, it worked fine until the latest EA app update. Now the game hard crashes my steam deck during random loading screens. I play for a while then the game crashes and I h...
Forum Discussion
Hello.
On my Steam Deck (steam OS Holo), the game Mass Effect™ Legendary Edition stopped launching.
The launcher doesn't even start.
I tried the following:
- Rebooting.
- Verifying the game cache.
- Completely uninstalling and reinstalling.
None of these steps helped.
Please tell me what to do?
EA_IlliumEA Staff (Retired)
When you have a moment, I would recommend checking out the troubleshooting guides for the Steam by Valve.
Steam Deck - Basic Use & Troubleshooting Guide
Steam Deck - Software Info & Troubleshooting Guide
Cheers!
I did all that.
My game launches without a problem and I can play for a while, but it randomly crashes during loading screen and completely freezes my deck. I tried everything proton related, reinstalling the game, verifying files etc. This did not happen before the latest EA App update. I believe there is a memory leak issue because while running the game my RAM usage goes up constantly until it crashes. I don’t think a game like this warrants 14-15gb RAM use especially since the minimum requirement is 8GB. It shouldn’t go up so high that it hard crashes the whole system.
- EA_Illium
HI @simon7109 @ToXicQueen08 @vivalenta
This may be connected to the EA app and Mass Effect Legendary edition not having full Steam Deck support, Out of curiosity are you trying to use any mods?
Hi @EA_Illium
There are loads of us having the same problem . It’s clearly an issue with changes made by EA. As a community manager, can you provide us loyal customers and keen ME players with some sort of update. EA often get a bad rap for their customer support. Could you buck this trend and show that EA does in fact care about their end users. Thanks Champ x
