[Steam Deck] ME1 Crashing after EA app Update

Same here. just started ME2. Hard crashes the entire deck within a few mins. Otherwise runs and looks amazing. Sucks

Just bought this and am having the same exact problem on Steam Deck. Able to create a character in ME1, game freezes and steam deck crashes on first loading screen. Have tried 3 times, same everytime.

Hi @EA_Illium 

There are loads of us having the same problem . It’s clearly an issue with changes made by EA. As a community manager, can you provide us loyal customers and keen ME players with some sort of update. EA often get a bad rap for their customer support. Could you buck this trend and show that EA does in fact care about their end users. Thanks Champ x 

This worked for me. Can load saves and use fast travel in the citadel without game freezing and having to hard reset deck.

https://steamcommunity.com/sharedfiles/filedetails/?id=3008684697

You have to download it with the internet browser in desktop mode. 
https://github.com/CryoByte33/steam-deck-utilities

With it installed Mass Effect 2 still runs great for me…

It does wonders regarding memory leaks in general and stopped god of war crashing for me as well. 

I'm having troubles launching MELE on steam deck. When I run the game, it opens ea app but not autolaunch the game.

When I double click the game icon in the EA library to launch the game I hear a sound from and after a few moments I get a message that reads: “An error occurred while launching this game: app running.”

Two days ago I could play the game without any trouble. Problems starts after a game (or EA app I don't know) update.

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Launch Game
When did this happen? (dd.mm.yy hh:mm) 15.02.24 12:00
Summarize your bug Mass Effect Legendary Edition will not launch on Steam Deck via Steam
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? 1. Install game via Steam. 2. Attempt to launch game via Steam. 3. You should see a "Preparing game" progress bar 4. Game does not launch and instead shows a "Failed to launch game. An error on our end caused the launch to fail. Try again a little later." message.
What happens when the bug occurs? The games does not launch. It displays a "Failed to launch game. An error on our end caused the launch to fail. Try again a little later." message and goes back to the EA App.
What do you expect to see? I expect to see the game launch correctly 🙂

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Troubleshooting steps tried, but did not fix the issue.

• Uninstall and reinstall the game via Steam
• Checked for all updates to Steam and the game.
• Tried multiple proton versions. 

The game was working fine before. Well hour that I was able to put in 80 hours. This issue started on 2/14/24 and has continued. 

Thanks.

Today there was an ME update. Now the game is working in stable channel.