Forum Discussion

Not applicable

2 years ago

Solved

Stuck on Splash Screen after LE Menu

I can't get Mass Effect LE to run after the LE menu. More specifically, whenever I try to load ME1 or ME2, I get stuck on the splash screen with a blue circle (I have not tried ME3, but I suspect it will be the same, also I want to play ME1 first).

I tried disabling the in-game overlay in EA Games along with repairing MELE and clearing the EA Games cache (I've restarted the computer as well). None of these worked.

I have attached a dxdiag file along with a screenshot of the MELE1 splash screen that I get stuck on. I just recently built my computer, and I think my specs should be more than enough to run the game.

I've tried looking at other peoples' posts that are similar, but I have not fixed the problem yet.

Any help would be greatly appreciated.

DxDiag.txt106 KB

me legendary edition

holger1405
2 years ago
@75529576c13029b4

It looks like that your Monitor is connected to the wrong Graphics port.

Please connect your monitor directly into your RX 7700 XT.

7 Replies

75529576c13029b
Not applicable
2 years ago
Update:
I tried turning off my bluetooth and unplugging all USBs except my mouse. This worked one time (I plugged everything back in, and then when I went to screen share on Discord, it froze). After this one time, I tried the same method again, and it no longer works. The only difference is that when I am stuck on the splash screen, it no longer is frozen with the blue circle. It just is frozen with my cursor.
So, the problem still remains.
75529576c13029b
Not applicable
2 years ago
I tried uninstalling and reinstalling both MELE and the EA app. This did not work.
holger1405
Hero+
2 years ago
@75529576c13029b4

It looks like that your Monitor is connected to the wrong Graphics port.

Please connect your monitor directly into your RX 7700 XT.
75529576c13029b
Not applicable
2 years ago
I feel very dumb. Thanks!
Although, when I plug the monitor into the GPU's display port, nothing comes up, the screen is black when I start my computer. Any ideas here?
75529576c13029b
Not applicable
2 years ago
Never mind! I just restarted it and it comes up. Will test now!
75529576c13029b
Not applicable
2 years ago
I am officially stupid, and you are officially awesome!
Thank you so much! Can't wait to play the game again.
holger1405
Hero+
2 years ago
@75529576c13029b4

As you can see, I have a screenshot ready for such cases. You are not the first one that makes this mistake, it is a easy one to make if you build your first machine. 😉

You're welcome! Have fun gaming!