"Unable to Authorize the listed DLC"
Hi all, I originally purchased the N7 Collectors Edition upon release and everything was working fine until I purchased and installed new content from the store which it states on my origin accoun...
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Oddly enough I seem to be running into this same issue. The last time I played mass effect was roughly one year ago. (without any issues)
The only thing that's changed since then has been my computer name. So that would lead me to believe that origin dlc somehow saves to your computer name. I would recommend uninstalling then reinstalling the game but unfortunately I don't think that's going to work.
Please log into the alliance network with the account used to purchase the DLC.
Collectors edition online Pass entitlement
From ashes
Citadel base package
Citadel
Omega
Leviathan
Mass effect three extended cut
Dark horse comic
Alternate appearance pack one G(arrus, Liara, EDI)
Adding Screen Cap: http://i.imgur.com/ZJ2mWqc.jpg
Any assistance from would be much appreciated.
I just did that unfortunately, I did uninstall and reinstall, to no avail...I can't even speak to anyone over the phone, did they get rid of their live chat feature?
I reverted back to my old computer name but I'm still not finding any resolution on this issue.
Disabled Windows firewall
Made sure there were no other updates for mass effect
Disabled all virus software
Ran a repair on the game
After making the changes above I still do not have any resolution.
At this point I'm at a loss... Not sure what else to try hopefully someone from EA will respond soon.I just noticed something interesting. So I disabled not only the Origin Cloud Syncing ability, but deleted my save game profile etc from 'My Documents' It deleted all my settings and game files, and the same message appeared when running the game again, but interestingly, it now added the 'Collectors Edition' and 'From Ashes' to the list, where it wasn't there before.
I have a feeling that it's possible that, that career was made before EA added patches that there was no issue and it worked just fine but since being patched that this issue arose.
