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allymae22's avatar
allymae22
Newcomer
26 days ago

Mass Effect Andromeda

I am not able to play Mass Effect Andromeda on my PC through Steam or Xbox, it won't start at all and I have no issues in the past. Has anyone else been having this issue?

1 Reply

  • allymae22​ 


    It is unlikely that these problems (PC & Xbox) are related, unless your entire EA account has been banned, and I don't know if that is even possible.

    Please add a DxDiag to your next reply.

    A DxDiag is an overview of your PCs technical features and recent software errors.
    There is no personal info in it except for the “Machine name” in the second row.
    (You might delete the “Machine name” line if you wish too.)

    How to create a DxDiag:

    1. Press the Windows key and "R" at the same time to open the Run dialog box.
    2. Copy and paste or type "DxDiag" (Without the quotes) into the new field. > ENTER
    3. Wait until the green bar is gone > Click on "Save all information"
    4. Save the file to your desktop.
    5. Here at EA Forum > Click Replay > Click the paper clip icon at the bottom of the replay Window.
    6. Navigate to the "DxDiag.txt" on your desktop > select the "DxDiag.txt" > click on "Open".
    7. Reply.

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