I purchased Mass Effect Trilogy, then all the ME2 DLC's.I played through ME2 and am attempting to start on ME3 and am unable to import my character.Then only thing somewhat unique about my setup is that the game is installed to the G: drive (gaming).I copied the save to c:\users\(Username)\Documents\Bioware\Save\shepard_12_soldier_030720_0Because the game is installed on the G: drive, I created the same file path there as well.G:\users\(Username)\Documents\Bioware\Save\shepard_12_soldier_030720_0Still nothing.I copied the save directly to the ME3 save path and the character showed as an import option, but when I select it, it brings me to the career path and won't let me select anything but "back".Any input would be appreciated. The entire point of purchasing the trilogy was to be able to play the game through.

@ryanhall85 When you attempt to import, after you select "New Game", make sure you select "Import ME2 Character", not "ME3".The actual save location should be in C:\...\Bioware\Mass Effect 2\save. It should have been there automatically after finishing your ME2 playthrough, but worth checking.Might be worth reviewing the install instructions for game saves from masseffectsaves.com. Here's a link to the ME2 (to ME3) import instructions:http://www.masseffect2saves.com/import.phpAnd if all else fails, load one of their saves and test that.Good luck!

There was no save folder created in my documents.The saves were located in the game folder which was something likeG:\Orgin Games\Bioware\Mass Effect 2\Binaries\(weird backwards "N" character)(Chinese character)\SavesI tried manually copying the character folder to the standard folder c\users\ryanh\Documents\Bioware\Mass Effect 2\Saves

And still doesn't work?Odd location for your ME2 save.I have my Origin games install to the G-drive as well. My official documents folder is on the D-drive. I've gone to another PC since I played ME2, but did copy the file structure over and it does import to ME3. The relevant info:ME2 save folder:D:\[my login name]\Documents\BioWare\Mass Effect 2\Save (no "s" at the end of "Save")If that still doesn't work, maybe start a new ME3 game, and see where it saves that one. Then go back up through that structure and make your Mass Effect 2 save structure there?

@ryanhall85 Did you changed the location of your standard documents folder? C:\user\>your user name<\.... is only the location of the save files if you not moved your user account "Documents" folder. Do you use onedrive? The fact that the game saves to the game folder might hint a permissions problem with the "Documents" folder? Did you tried to run Origin and/or the game as Administrator?

To avoid any potential issues, I went and set everything back to default settings.I moved Origin Games folder back to the C:\program files (x86)\ folder.I set my default documents folder back to C:\Users\ryanh\Documents\I copied the Bioware save folder to the Documents folder at C:\Users\ryanh\Documents\BioWare\Mass Effect 2\Save\Ryan_12_Soldier_030720_0I ran ME2 as administrator, loaded completed game and created a new save.Its still saving to the G:\ location...So I ran Origin as administrator, started the download process and pointed to the location that the games were saved to in C:\program files (x86)\Origin Games\...I deleted the game folders from the G:\ drive.The download process completed instantly as all files were already there. I ran the game, loaded from the last save, created a new save and it is still saving to the game folder, but at least the correct game folder on the C: drive.Launched ME3 and it still does not show any importable characters...I removed the saves folder from the game folder and it now only exists in the documents folder as it should. Now neither ME2 or ME3 will detect the save files in that location.Ran a game repair for ME2 and ME3. Still neither will detect the saves in that location.There has to be a file that can be edited that is telling it where to create the save files. It appears to beC:\Program Files (x86)\Origin Games\Mass Effect 2\Binaries\и\BioWare\Mass Effect 2\BIOGame\Profile\Player1.prf. It's mostly gibberish though and I can't decipher most of it, except for the save file name.

Unable to import character from ME2 to ME3 with Mass Effect Trilogy

16 Replies

DoctorDAM
New Ace
5 years ago
https://help.ea.com/
They are hit and (often) miss when it comes to ME. They'll run through a bunch of the usual checklist operations, many of which you've already done. But since this appears to be an install/PC issue, maybe they'll find something we haven't. Good luck!
ryanhall85
5 years ago
EA support was unable to be of any assistance.
Even the workaround suggested with the configuration tool wont work because the ME3 configuration tool errors out when running it.
I dont understand how these issues havent been ironed out after all these years.
DoctorDAM
New Ace
5 years ago
Sorry to hear.
"I dont understand how these issues havent been ironed out after all these years."
That's partly because EA "does't support ME game anymore" (!). Yes, I've heard that line numerous times from ea.help customer support after I try to elevate when they haven't come up with a fix for my issue. So we only get Origin changes, which if anything, make things worse for ME since any resulting newly introduced bugs aren't addressed.
Config tool crashes? Wow, something odd between Origin, ME, and your PC. But you can play ME1, ME2, and ME3, it is just the import that fails?
Since you obviously have been willing to go the extra mile, here's one last ditch thing you may consider trying:
Install on another PC (or have a friend install) and just try the import on that one (did they already have you try making a new user account on your PC?). Not sure that solves anything since you still would have to take the resulting new ME3 save file and get it to work back on your PC...
ryanhall85
5 years ago
Yeah the games play fine, but I end up losing out because I can't import from one game to another.
The only workaround I have found is to take my information from the ME2 save, open it up in Gibbed editor, then create a new save in ME3, then copy over the settings the best I can manually from the ME2 save.
holger1405
Hero+
5 years ago
@ryanhall85

ryanhall85 wrote:

I dont understand how these issues havent been ironed out after all these years.

Because it is an issue on you system, not a general problem with the game.

A repair installation or fresh installation of Windows will fix this issue most probably.

ryanhall85 wrote:
Even the workaround suggested with the configuration tool wont work because the ME3 configuration tool errors out when running it.

The Config tool don't like CPU with a high core count.

If you have such a CPU here is a workaround. (Set it to not more than 4 cores)

I doubt it will help here, there is no import feature in the ME3 config tool.
ryanhall85
5 years ago
I started up the game again and it for some reason, acted as if I had never started on and the only option was "New Game".
That seemed weird, so I went into the saves location and found that it is repeatedly creating a new profile. It's hard to determine because it's all in Chinese characters.
I have to copy my saves to the newly created folder each time. This is borked.

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Unable to import character from ME2 to ME3 with Mass Effect Trilogy

16 Replies

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