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IDK817's avatar
7 years ago
Solved

Windows blocked our attempt to download game content

Not very recently I've had a problem with origin not being able to update the only game I play, the only reason i use origin. When I open up origin the first thing that pops up is "Oops… Windows blocked our attempt to download game content. If you'd like to allow Origin to download content to your computer, select "Retry" below. When prompted, grant permission within the User Account Control pop-up." With a button that says 'Retry' and 'cancel.' I don't understand what exactly happens after i press "Retry," because i don't see any notifications or pop ups. I've tried many stuff already, Completely  clean booting my computer, Reinstalling, Log out of my account and back in, and checking other forums, but all of the other forums was from 2014 or before and i figured that may be one of the issues on why those forums don't work out. And most of the  steps they tell me to do usually uses Windows 7, 8, 10, etc. but i have a Windows 8.1. Please help, I've had so many problems I can't count from Origin, but this one is the most consistent and the one that would probably make me believe that Origin won't ever work again, and that i wasted 80$ on Origin, which does make me bummed.

  • @IDK817

    Try to clear your Origin cache.
    All settings in Origin (only in Origin not in the games) are back to default settings after this.)

    • Close Origin completely.
      (right click on the Origin symbol in the task bar > close)
    • Press the Windows key and "R" at the same time.
    • Type or copy and paste "%ProgramData%/Origin" (without quotes) into the new window > hit ENTER
    • Delete all the files and folders in the Origin folder, except for the "LocalContent" folder.
      (The "LocalContent" folder must remain untouched.)
    • Press the Windows key and "R" at the same time.
    • Type or copy and paste "%AppData%" (without quotes) into the new window > hit ENTER
    • Now your Windows explorer should have brought you to your "C:\Users\>your user name<\AppData\Roaming" folder.
    • Delete the "Origin"  folder inside the "Roaming" folder.
    • In the address bar of your Windows explorer click on "AppData".
    • Open the "Local" folder.
    • Delete the "Origin"  folder inside the  "Local" folder.
    • Restart your PC. > test

    If that don't works:

    • Press the Windows key > Write "Services" (without the quotation marks)
    • Click on "Services" in the search results.
    • Search for "Origin Client Service" in the list.
    • Right-click on the "Origin Client Service".
    • Properties > Start Type > Change to "Disabled" - Service Status (below) > Click Stop > Apply! (OK)
    • Do the same with the "Origin Web Helper Service".
    • Restart the PC > Test.

    If that also don't works, look at this guide. to preform a clean uninstall of Origin.

    • Scroll down to "How to uninstall the Origin client the hard way"
    • Follow the instructions to the letter. 
    • reboot.
    • Download this version of the "OriginSetup.exe"
    • Run the installer as Administrator (Right click the "OriginSetup.exe" > Run as an Administrator) > Test.

108 Replies

  • Draylynn's avatar
    Draylynn
    5 years ago

    YouTube vid worked here too. Just spent the last hour fighting multiple launcher issues, think this was the last one, fingers crossed I encounter no more.

    Origin, seriously, fix your nonsense, you can obviously afford to.

  • @IDK817 I have had this problem too, I would recommend trying to update the game again and then when it says you can't, you will see at the top a request that origin needs another update in general. click update and then it will restart origin completely. This may work but if not I don't know what to suggest. It might be if you have a faulty cc in your mods folder, try to remember what you downloaded before it started to happen, and DELETE idmediently.
  • Had this issue recently. Uninstalling Origin and then reinstalling it seemed to work. I’m not sure what causes the problem, but reinstalling fixed it and I’m not tech savvy so I’m not gonna question it 😛

  • pascalvdv's avatar
    pascalvdv
    4 years ago

    That did the trick! Finaly I'm in the game after 1.5 years and I tried almost everything form the forms. Thank so much ShadowGhoul!!!

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