Forum Discussion
15 Replies
I’ve got the same problem. I was able to start the league but then when you go to start a match it freezes the game at the scouting section and I have to close the app and restart.
- EA_Blueberry6 years ago
Community Manager
@BahrainBaller @Oxygen12192015
Appreciate the heads up, we'll get this raised up the chain. Can you provide me the following:
Last time this happened (include time and timezone you're in):
Device model, manufacturer and operating system version:
Game version:
PRIVATE MESSAGE ME your NBA Live User ID (do not post publicly)Thanks for the help on this ahead of time. 👍
- EA_Blueberry6 years ago
Community Manager
Does this happen when you're trying to play Level 1 teams?
Hi @EA_Blueberry . It was happening all of October 16th but today the 17th it is working.
Just for you records it was on iOS.In league vs league we cant play against players with less than 100 overall. Most of the playrrs are under it. Very frustrating.
- @EA_Blueberry Not only level 1
- Oxygen121920156 years agoRising Adventurer
Mine is actually working now but guys in my league are receiving an error.
Just to update that it has been happening again but like you mentioned, only when I choose the level 1 player.
- EA_Blueberry6 years ago
Community Manager
The team is aware of this and looking into it.
Some things that can help avoid crashing/freezes:
- Uninstall and reinstall the app (linking your account to Facebook/Google Play/Apple will save your progress prior to reinstalling)
- Create a new lineup
Official tweet: https://twitter.com/EASPORTSNBALM/status/1185270720244469760
- EA_Blueberry6 years ago
Community Manager
@EA_Blueberry wrote:
@BahrainBaller @Oxygen12192015
Appreciate the heads up, we'll get this raised up the chain. Can you provide me the following:
Last time this happened (include time and timezone you're in):
Device model, manufacturer and operating system version:
Game version:
PRIVATE MESSAGE ME your NBA Live User ID (do not post publicly)Thanks for the help on this ahead of time. 👍
The studio is looking for account examples and if you're experiencing this please send me a PRIVATE MESSAGE with your NBA Live Mobile User ID.
*DO NOT SHARE YOUR USER ID PUBLICLY*
How to find your NBA Live Mobile User ID:https://help.ea.com/en-us/help/nba-live/nba-mobile/find-your-nba-live-mobile-user-id/Any help you can lend us is greatly appreciated and will help the team in resolving this faster for fans. Thanks ahead of time!