Duo point loss

@EA_Blueberry , @EA_Barry , can I get a response from someone regarding my issue. I literally could have went out and bought a brand new XBOX AND PLAYSTATION with multiple games for each with the amount of money I have spent on this game since installing it. Literally probably $2,000 or more. This is the Thanks that a loyal customer gets when they have an issue. If that's the case, then I already have close to another 100 people willing to uninstall this game and never spend another penny on an EA Sports product. Also, I'm sure each of those 100 know 5-10 people willing to do the same. The trend continues. I'm sure you know how the gaming community sticks together. Let's just get someone to do the right thing and get me, and everyone else who had these exact same issues, what we deserve. In my case it's the 99 OVR WESTBROOK from the SUPERDUO campaign. If I had of been credited my 2 battle points in a reasonable amount of time, I could have won 99 OVR MIDDLETON and then went on to win the 99 OVR WESTBROOK. Since it took until after the campaign ended to be awarded anything, and it was just 99 OVR MIDDLETON, I feel betrayed, let down, and severely disappointed in this game. Actually not the game, in the tech and customer support for this game. Obviously there were enough people who had issues during this particular campaign to where EA sent out compensation to those they "deemed affected". What about the people who had legitimate issues that were not handled? Do we just say, Oh well, and move on to spend more money on the next campaign to try to win another top prize. Only to be screwed over by another "technical difficulty". I'm learning from my past mistakes and this time I'm saying No, it will not continue. Please, please, please, I'm literally on my floor kneeling, begging you to credit me the 99 OVR WESTBROOK before the upgrade period ends so I can accomplish what I started out to do and would have succeeded in doing except for the glitch in the game. Thank you. 

@Millertime101781@JFD24 @1714753 @Yaswanth2632000 @BubajanYT @EA_BlueberryTartieMariel0810 @pilimon0506  @suraj3921  make yourself heard here. https://answers.ea.com/t5/Technical-Issues/FEEDBACK-ON-GLOBAL-CUSTOMER-SUPPORT/m-p/8284303#M3230