Purchased NBA live pass MVP not receiving all rewards under MVP promo

@EA_Blueberry 

I purchased the $49.99 premium live pass MVP on March 1, 2022. Premium shows locked.

@EA_Blueberry

Adding mod to this thread.

Hey, @bn79psr59t45 

Okay so there is some confusion here and I was able to get information to clear this up. You actually don't get the Premium content. Once you purchase the MVP Pass you are locked out of the Premium rewards. You are only entitled to the MVP rewards at that point. 

Thanks @EA_Blueberry for clarifying.

Just for some feedback. The benefits for paying $49.99 vs. $29.99 is very small so the team may want to incentivize people paying for the higher tier. Also, this was never explained but again, thanks for replying.

They locked for me. If you can only purchase one at a time that’s bs man the mvp pass wasn’t available when I bought the live pass.

But if it has a 49.99 price tag that’s okay I don’t have that kind of money for an app.

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@EA_Blueberry wrote:

@ye5uv8mje9rc 

You can only purchase one version at a time.

@bn79psr59t45 

Do the rewards show up locked for you or does it show you've earned them but nothing shows up for your account?

I have purchased the mvp live pass, but i can only received the reward from the mvp live pass, not including the standard live pass above. Could you please explain for me? Thank you

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