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e79e62fca91b4cf6's avatar
e79e62fca91b4cf6
Rising Newcomer
3 months ago

Account data has been erased!Urgent!

Hi, I have paid over 500 dollars within No Limits version, however, after 2 years, all the cars / golds are lost and the game treat me like a new user. I didn't change the login id(apple account id...
danisoff's avatar
danisoff
Hero
3 months ago

Hello e79e62fca91b4cf6​,

You should start by checking that you are using the same account. 

EA support does not have the ability to return your progress.

  • e79e62fca91b4cf6's avatar
    e79e62fca91b4cf6
    Rising Newcomer
    3 months ago

    Thanks Danisoff

    i've check the account and i only got one account for this game. I check the account shown on purchase history as well.

    It may cause by EA removed NFS from China appStore and leave no data

      

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